Shipping policy

🚚 Shipping / Pickup Policy

Please note: At this time, we do not offer shipping. All orders must be picked up in 1800 Santa Carolina Rd. Chula Vista, CA 91913.

Pickup Instructions:

  • Once your order is ready, we will contact you to coordinate a pickup time.
  • Customers have up to 30 days to pick up their order. After this period, the order will be considered abandoned, and no refunds will be issued.
  • Please bring your order confirmation or ID to pickup.

Event Delivery / On-Site Services:

  • We do not currently deliver to events. All orders must be picked up at our Chula Vista location.

Important Notes:

  • Orders are custom-made and handcrafted; minor variations in color, finish, or materials are normal.
  • Inspect your order upon pickup; acceptance confirms it is in satisfactory condition.