Refund policy

🔄 Returns & Refunds Policy

All sales are final.
Due to the custom and handcrafted nature of our products, we do not offer returns, exchanges, or refunds once an order is placed or production has begun.

Customized Orders:

• Each item is made to individual specifications and is considered a final sale.
• Once the customer approves the design, specifications, or details of the order, no changes, returns, or refunds are accepted.

Damaged or Defective Items:

• Please inspect your order upon pickup.
• In the unlikely event that your item is damaged or defective upon pickup, please contact us immediately.
• We will evaluate the issue and provide a replacement or solution if the damage was caused during production.

Abandoned Orders:

• Orders must be picked up within 30 days of notification.
• Orders not claimed within this timeframe will be considered abandoned, and the payment will not be refunded.

Minor Variations:

• Minor variations in color, finish, or materials are normal due to the handcrafted nature of our products and do not constitute a defect.

By completing your purchase, you agree to all our policies.